28 May 2009
Subject: Future retail banking technologies and how mobile channels are changing the relationship with the customer
Perrine Fiorina, Research Associate, Celent
Perrine Fiorina is a research associate based in the Celent's Paris Office and has recently produced an in-depth study of mobile payments and finance trends. Ms. Fiorina holds a BA in Business Studies from the University of Glamorgan (Wales) and a MA from the Business School of Montpellier (France), where she specialized in Consulting.
Samee Zafar, Director, Edgar Dunn & Co
Samee Zafar is a Director in EDC's London office and leads their annual Mobile Payments Study conducted by Edgar, Dunn & Company and co-sponsored by Mobile Payments World magazine. He has advised some of the largest financial services organizations in Europe and North America on competitive strategy, operations and technology. His expertise covers retail banking, card issuing and acquiring, electronic payments including Internet and mobile payments.